Holds

Students who are graduating at the end of the current term will have a hold that prevents further registration.

If you still need to take courses to complete program requirements, e-mail graduation@gxitma.net to notify the University Registrar of your new graduation term and to request that the hold be lifted.

If you wish to continue taking classes after you graduate, you must be readmitted as a degree-seeking or non-degree student. Once you have been admitted to a new degree program, or have been admitted to take courses as a non-degree student following graduation, the hold will be removed. If the hold remains after you have been admitted, e-mail register@gxitma.net for assistance.

For complete information, see RG hold below.

This is not a hold, but does prevent registration during pre-registration only until such time as the student is eligible to register. Admitted students without time tickets may be eligible to register once open registration starts.

Only degree-seeking students registered for the current term are eligible to receive time tickets.

Students who are graduating at the end of the current term will have a hold that prevents further registration.

If you still need to take courses to complete program requirements, e-mail graduation@gxitma.net to notify the University Registrar of your new graduation term and to request that the hold be lifted.

If you wish to continue taking classes after you graduate, you must be readmitted as a degree-seeking or non-degree student. Once you have been admitted to a new degree program, or have been admitted to take courses as a non-degree student following graduation, the hold will be removed. If the hold remains after you have been admitted, e-mail register@gxitma.net for assistance.

For complete information, see RG hold below.

This is not a hold, but does prevent registration during pre-registration only until such time as the student is eligible to register. Admitted students without time tickets may be eligible to register once open registration starts.

Only degree-seeking students registered for the current term are eligible to receive time tickets.

LEO Online

Students should always check LEO Online before registering, to be sure all holds have been cleared.

Holds are visible as soon as they are attached to students' accounts. Future holds are displayed in bold and become effective on the date specified.

Advising Staff

University policy requires all degree-seeking students to be advised, whether or not a major has been declared. Students must contact an advisor to consult on the degree completion plan in order for the hold to be lifted.

  • All new first-year students will meet with the advisor during Monarch Orientation if attending classes on the main campus.
  • ODU Online students must contact their assigned advisor.
     
  • New transfer students attending classes on the main campus should contact either the transfer advisor in the college or the designated faculty advisor.
     
  • Students attending classes at one of the ODU Higher Education Centers may contact the closest center for advising.
     
  • Graduate students must contact their academic departments to remove this hold.
     
  • These holds become effective either November 1 for registration for the next spring and summer semesters, or April 1 for registration for the following fall.

Hold Prohibits: Registration
Contact: View the advisor list at http://uqlg.gxitma.net/success/academic/advising/advisors, or e-mail advisor@gxitma.net.

Office of Finance (Accounts Receivable)

These holds are placed when the student's account becomes past due or is submitted to the collection agency. The tuition deadline is posted well in advance of the beginning of each semester and students should have financing for attendance at the University planned prior to enrolling in classes. Further information is available at uqlg.gxitma.net/finance
Hold Prohibits: Registration, release of transcript, additional accounts receivable activity.
Contact: Office of Finance, Rollins Hall, 757-683-3030, tuition@gxitma.net

When the student has a delinquent amount due, an A/R hold is placed on the account.
Hold Prohibits: Registration, release of transcript, additional accounts receivable activity.
Contact: Office of Finance, Rollins Hall, 757-683-3030, tuition@gxitma.net

Occasionally, an Athletics accounts receivable hold, used infrequently, occurs if a student-athlete has not returned equipment (laptop, athletic equipment, books) and is required to do so by coaches and/or administrators. The reason included on this hold: Return of athletic equipment required.
Hold Prohibits: Registration, release of transcript, additional accounts receivable activity.
Contact: Associate Athletic Director, 683-5224, or Student Athletes Academic Advisor, 683-3709, 1st Floor, Athletic Administration Building

(Accounts Receivable Hold)
This hold is placed on the student's record when the student has a debt to the University. The hold does not prohibit registration (drop, add or course withdrawal).
Hold Prohibits: Release of transcript, additional accounts receivable activity.
Contact: Office of Finance, Rollins Hall, 757-683-3030, tuition@gxitma.net

Office of Admissions

This hold is used when miscellaneous documentation is needed from the student.
Hold Prohibits: Registration
Contact: Office of Admissions, 757-683-3685, admissions@gxitma.net

This hold is used once the student has applied for admission to the University but a decision has not yet been made.
Hold Prohibits: Registration
Contact: Office of Admissions, 757-683-3685, admissions@gxitma.net

This hold is placed on all admitted students and requires them to disclose any criminal history. Complete the criminal background history questionnaire in the MyODU portal under the holds section, to begin the hold removal process.

In most cases, the hold is removed immediately following the completion of the form. In some cases, the student may be required to submit additional documents, which will prompt another review.
Hold Prohibits: Registration
Contact: Office of Admissions, 757-683-3685, admissions@gxitma.net

This hold is used when the student has not paid the admissions deposit confirming attendance at the University.
Hold Prohibits: Registration
Contact: Office of Admissions, 757-683-3685, admissions@gxitma.net

This hold is used when official test scores (SAT or ACT) are required. Incoming freshmen who provide self-reported test scores on their application for admission must submit official scores prior to enrolling at the University.
Hold Prohibits: Registration
Contact: Office of Admissions, 757-683-3685, admissions@gxitma.net

This hold is placed when an applicant has not yet submitted an official transcript for evaluation by the Office of Admissions.
Hold Prohibits: Registration
Contact: Office of Admissions, 757-683-3685, admissions@gxitma.net

Athletics

The AT hold is the primary hold used by Athletics. Student-athletes are associated with their sport code in the administrative system beginning with orientation. This hold is placed by the athletic advising staff and used to prevent student-athletes or staff on campus from changing registration schedules for the student-athletes, ensuring full-time enrollment of at least 12 hours and fulfilling other University and NCAA requirements. The student must see one of the student-athlete advisors before making any schedule changes.
Hold Prohibits: Registration
Contact: Student Athletes Academic Advisor, 683-3709 or 683-3715

Career Development Services

This hold is for the occasional student who does not respond to request for information we are required to maintain.
Hold Prohibits: Registration, release of transcript
Contact: Career Development Services, Webb Center, 2nd Floor, 683-5341, cds@gxitma.net

Disciplinary Holds

This hold is normally applied when a student fails to complete his/her sanction(s) by the assigned deadline(s) or has a pending case that needs to be resolved prior to the student's registration.
Hold Prohibits: Registration
Contact: Office of Student Conduct and Academic Integrity, 757-683-3431, oscai@gxitma.net

This hold is normally applied when a student fails to complete his/her sanction(s) by the assigned deadline(s) or has a pending case that needs to be resolved prior to the processing or viewing of the transcript or grades.
Hold Prohibits: Processing and viewing of transcript or grades.
Contact: Office of Student Conduct and Academic Integrity, 757-683-3431, oscai@gxitma.net

This hold is normally applied when a student fails to complete his/her sanction(s) by the assigned deadline(s) or has a pending case that needs to be resolved prior to the student's graduation.
Hold Prohibits: Graduation
Contact: Office of Student Conduct and Academic Integrity, 757-683-3431, oscai@gxitma.net

English Language Center

Holds are usually placed on the records of international students who have not demonstrated proof of insurance. See uqlg.gxitma.net/visa/insurance.
Hold Prohibits
: Registration
Contact: English Language Center, 683-4424

Financial Aid Office

This hold is applied to the records of graduating students who have received financial aid during enrollment at the University. Loan exit counseling is required.
Hold Prohibits: Registration, release of transcript, additional accounts receivable activity
Contact: Office of Financial Aid, 683-3683, finaid@gxitma.net.

The Graduate School

All degree-seeking and post-baccalaureate (teacher licensure) graduate students admitted or readmitted since Fall 2010 are required to complete training in the fundamentals of Responsible Conduct of Research (RCR). This training must be completed prior to the completion of 12 semester hours. Students who do not complete the RCR training will have a hold preventing registration and graduation until the training is completed. Students can check DegreeWorks for the entry showing that the training has been completed.
Hold Prohibits: Registration, Graduation
Questions relating to the RCR training should be addressed to Wayne Hynes, Interim Director of Research Compliance, at whynes@gxitma.net or 757-683-3613.
If the student's record has not been updated or the hold has not been removed after three business days from the date of completion of the training, contact: Office of the University Registrar, register@gxitma.net.

Graduate students who end a semester of attendance with less than a 3.0 GPA will be placed on academic warning. This hold informs the student that he or she may continue to enroll in undergraduate courses, but not in graduate courses. Student cannot use LEO Online to register; must submit completed registration form.
Hold Prohibits: Registration
Contact: The Graduate School, 757-683-4885, graduateschool@gxitma.net

Non-degree students are eligible to enroll in up to 12 academic credits prior to making formal application for admission to a degree program. After the 12th hour has been exceeded, this hold will be placed on the student's record. If the student does not plan to enroll in a degree program, but is engaged in life-long learning activities, licensure or a certificate program, the student should inform The Graduate School of future enrollment intention.
Hold Prohibits: Registration
Contact: The Graduate School, 757-683-4885, graduateschool@gxitma.net

Students who receive this warning hold may continue to enroll in life-long learning courses, licensure or certificate programs; however if the student exceeds 11.99 hours, then the GF will be applied. If the student does not plan to enroll in a degree program, but is engaged in life-long learning activities, licensure or a certificate program, the student should inform The Graduate School of future enrollment intention. The GF hold is restrictive; the GW hold is not.
Hold Prohibits: Nothing; this hold is informational only
Contact: The Graduate School, 757-683-4885, graduateschool@gxitma.net

Graduate students who have the Program Dismissal hold have been dismissed from their program, and are not allowed to register for any graduate or undergraduate classes for a period of eight (8) years following the dismissal, unless they are admitted into a new program, or an approved exception is made.
Hold Prohibits: Registration
Contact: The Graduate School, 757-683-4885, graduateschool@gxitma.net

Student Health Services

This hold is placed on the records of students who have not provided evidence of required health immunizations. Students are notified by email from Health Services to the ODU student e-mail address when the immunization hold is placed.
Hold Prohibits: Registration
Contact: Student Health Services, 757-683-3132

International Admissions

Placed by International Admissions.
Hold Prohibits: Registration
Contact:
International Admissions, 757-683-3701, intladm@gxitma.net

This hold is placed on the records of students who are eligible to enroll in intensive English only in the English Language Center, Hughes Hall. Students in this category may not enroll in academic courses.
Hold Prohibits: Registration
Contact: International Admissions, 757-683-3701, intladm@gxitma.net

Graduate Bridge courses are required and are taught through the English Language Center, Hughes Hall. Students may enroll in a maximum of 3 credit hours. Registration for Bridge courses is completed at the English Language Center, Hughes Hall; registration for academic credit courses is required at the Registrar's Office in Rollins Hall.
Hold Prohibits: Registration
Contact: International Admissions, 757-683-3701, intladm@gxitma.net

Undergraduate Bridge courses are required and are taught through the English Language Center, Hughes Hall. Students may enroll in a maximum of 8 academic credit hours. Registration for academic classes is required at the Registrar's Office in Rollins Hall.
Hold Prohibits: Registration
Contact: International Admissions, 757-683-3701, intladm@gxitma.net

International students in this category have passed the Writing Sample Placement Test and can enroll in a maximum of 10 academic credit hours. Undergraduate Bridge courses are required and are taught through the English Language Center, Hughes Hall. Registration for academic classes is required at the Registrar's Office in Rollins Hall.
Hold Prohibits: Registration
Contact:
International Admissions, 757-683-3701, intladm@gxitma.net

Students may enroll in a maximum of 3 academic credit hours during the summer sessions. Registration for academic classes is required at the Registrar's Office in Rollins Hall.
Hold Prohibits: Registration
Contact: International Admissions, 757-683-3701, intladm@gxitma.net

This is a miscellaneous hold used to require international students to submit various identified documents to the Office of International Admissions.
Hold Prohibits: Registration
Contact:
International Admissions, 757-683-3701, intladm@gxitma.net

Visa and Immigration Service Advising (VISA)

This hold is placed for a variety of reasons -- missing documentation might need to be submitted, lack of response to e-mails, etc. Text in the hold will indicate the issue or resolution for removal.
Hold Prohibits: Registration
Contact: Visa and Immigration Service Advising, 757-683-4756, intlstu@gxitma.net

This hold is placed for all students on a non-immigrant visa (i.e. those without a green card or U.S. passport) admitted to a new academic program at ODU (even returning/continuing students). Please visit the Visa & Immigration Service (VISA) office web site (uqlg.gxitma.net/visa) for information on check-in dates, location, document requirements, etc. Non-degree students can e-mail VISA with their UINs for assistance with this hold.
Hold Prohibits: Registration
Contact:
Visa and Immigration Service Advising, 757-683-4756, intlstu@gxitma.net

All students on F-1, J-1 and J-2 status are required by University and/or federal policies to maintain health insurance that meets certain requirements. This hold is placed on students who have not yet purchased the University-mandated insurance policy.
Hold Prohibits: Registration
Contact: Visa and Immigration Service Advising, 757-683-4756, intlstu@gxitma.net

University Libraries

These holds are placed when return of materials is delinquent or damage has occurred. Any library staff member can provide assistance.
Hold Prohibits: Release of transcript, additional accounts receivable activity
Contact: Perry Library Help Desk, 757-683-4178, or uqlg.gxitma.net/library
Collection agency information can also be located at the website mentioned above.
Contact: Todd, Bremer & Lawson, 800-849-6669.

These holds are placed when return of materials is delinquent or damage has occurred. Any library staff member can provide assistance.
Hold Prohibits: Registration, release of transcript, additional accounts receivable activity
Contact: Perry Library Help Desk, 757-683-4178, or uqlg.gxitma.net/library
Collection agency information can also be located at the website mentioned above.
Contact: Todd, Bremer & Lawson, 800-849-6669.

Student Outreach and Support (S.O.S.)

This hold is placed on the records of students who default on a Student Emergency Loan made by the SOS Office. Repayment is 30 days from the date of the loan. Students who fail to repay the loan in full by 5pm EST on the repayment date will have a financial hold placed on their record. Holds are removed within 24 hours of receipt of payment.
Hold Prohibits: Registration, release of academic transcript, release of diploma
Contact: 757-683-3442 or ODUCares@gxitma.net

Parking & Transportation Services

Parking holds are placed on the student's account when parking fines or fines for other violations related to use of University garages and ground parking are delinquent.
Hold Prohibits: Registration, enrollment verification, release of transcript, additional accounts receivable activity
Contact: Parking Services, 757-683-4004, parking@gxitma.net

Parking holds are placed on the student's account when parking fines or fines for other violations related to use of University garages and ground parking are delinquent.
Hold Prohibits: Enrollment verification, release of transcript, additional accounts receivable activity
Contact: Parking Services, 757-683-4004, parking@gxitma.net

Office of the University Registrar

This hold may be placed for several reasons and will usually require the student to contact the Registrar's Office for resolution.
Hold Prohibits: Registration, enrollment verification, release of transcript, receipt of diploma, ability to view grades, additional accounts receivable activity
Contact: Office of the University Registrar, 757-683-4425 (choose Registration option), register@gxitma.net

This hold is placed when a student is admitted to the University after taking classes at ODU while a student at another institution through the Joint Degree Programs or the Virginia Tidewater Consortium Program, and will require the student to contact the Registrar's Office for a transcript.
Hold Prohibits: Release of transcript
Contact: Office of the University Registrar, register@gxitma.net

This hold is placed on the records of students who are taking courses at the University as guest students through the Virginia Tidewater Consortium. Students may only enroll in courses in person at the Registrar's Office, Rollins Hall.
Hold Prohibits: Registration, release of transcript
Contact: Office of the University Registrar, 757-683-4425 (choose Registration option), register@gxitma.net

This hold is placed on the records of students who have applied for graduation for the current term. Students who determine they will not graduate as planned should contact the Registrar's Office graduation staff to update the expected graduation date and have the hold removed. Students who wish to take classes AFTER graduation must be readmitted to the University as a non-degree, second degree, or graduate student before the hold will be removed.
Hold Prohibits: Registration
Contact: Office of the University Registrar, 757-683-4425 (choose Graduation option), graduation@gxitma.net

Used infrequently. The student should contact the Registrar's Office.
Hold Prohibits: Registration
Contact: Office of the University Registrar, 757-683-4425 (choose Registration option), register@gxitma.net

Students with this hold are attending (or have attended) through one of the joint degree programs Old Dominion University shares with Eastern Virginia Medical School, The College of William and Mary, Norfolk State University, as well as other institutions, where Old Dominion University is not the school of record for the program.
Hold Prohibits: Registration; Transcripts
Contact: Office of the University Registrar, 757-683-4425 (choose Registration option), register@gxitma.net OR the Registrar's Office at your home institution

Students with this hold should contact the Registrar's Office for assistance with registering.
Hold Prohibits: Registration
Contact: Office of the University Registrar, 757-683-4425 (choose Registration option), register@gxitma.net

Student Recreation Center

This hold is placed when a student's account becomes past due for failure to pay for lost or damaged equipment, forfeit bond or late fees.
Hold Prohibits: Registration, enrollment verification, release of transcript, additional accounts receivable activity.
Contact: Associate Director Recreation and Wellness, Student Recreation Center Suite 1207, 757-683-3384, recwell@gxitma.net

This hold is placed when a student's account becomes past due for failure to pay for lost or damaged equipment, forfeit bond or late fees.
Hold Prohibits: Enrollment verification, release of transcript, additional accounts receivable activity.
Contact: Associate Director Recreation and Wellness, Student Recreation Center Suite 1207, 757-683-3384, recwell@gxitma.net

Assessment Office

Freshmen students are required to complete a transition to college inventory (TCI) questionnaire in advance of attending the University. The TCI helps staff at the University to understand characteristics of students in the class in order to facilitate their transition to the University. The TCI is normally completed during Preview. Students who do not attend Preview will have the TCI hold placed and will not be able to register.
Hold Prohibits: Registration
Contact: Office of Assessment, 757-683-3322, assess@gxitma.net

Freshmen students are required to complete the Freshman Assessment. This is a survey that must be submitted in advance of registration for the student's second semester at the University.
Hold Prohibits: Registration
Contact: Office of Assessment, 757-683-3322, assess@gxitma.net

Graduate students are required to complete the Graduate Student Satisfaction Survey (GSSS) during their last semester at the University. The degree will not be posted and the student will not be sent the diploma until the GSSS has been completed and submitted to the Assessment Office.
Hold Prohibits: Graduation
Contact: Office of Assessment, 757-683-3322, assess@gxitma.net

Transfer students are required to complete the Transfer Student Satisfaction Survey during the first semester of attendance. Students will not be able to register for a second semester if the transfer student assessment has not been completed. Students will receive a personal invitation at their ODU email address shortly after the beginning of the Fall or Spring semester.
Hold Prohibits: Registration
Contact: Office of Assessment, 757-683-3322, assess@gxitma.net

Entering transfer students will be sent an invitation to take the Transfer Biographical Questionnaire (BioQ) after they have completed the Transfer Student Satisfaction Survey. Students will not be able to register for a second semester if the transfer student assessment has not been completed. Students will receive a personal invitation at their ODU email address within 24 hours after submitting the TSS.
Hold Prohibits: Registration
Contact: Office of Assessment, 757-683-3322, assess@gxitma.net

The Senior Assessment (Senior Student Satisfaction Survey) is a University requirement for graduation. It must be completed during the semester in which the student plans to graduate and is available to students who have applied for graduation and are "pending" for graduation in the records of the Registrar's Office. A personal invitation will be sent to the student's ODU email address. Students who have not completed the Senior Assessment can participate in commencement ceremonies, but the degree will not be posted to the record and the diploma will be withheld until the survey has been completed and submitted to the Office of Assessment.
Hold Prohibits: Graduation
Contact: Office of Assessment, 757-683-3322, assess@gxitma.net

Academic Continuance & Transfer Programs

This hold will be placed on the records of students who are suspended from the University. This hold prevents further registration unless the student has successfully appealed suspension or the suspension period has been served and the student has been reactivated or readmitted to the University.
Hold Prohibits: Registration
Contact: Academic Continuance, 757-683-3773 or uqlg.gxitma.net/continuance

Writing Placement and Support

This hold was placed on the records of students who transferred in credit for English 110C and were required to take the Writing Sample Placement Test (WSPT) prior to or during the first semester at the University. If they passed, they were to have met the initial writing requirement. If they did not pass, they were required to meet with a Writing Center counselor to review their test. If students did not take or had not reviewed the test at the end of their first semester, a hold was placed on registration for the next semester. This policy has been discontinued. Any student with a WC hold may have it removed by a university official authorized to release holds or may contact writingplacement@gxitma.net to request its removal.
Hold Prohibits: Registration
Contact: Writing Placement and Support, email: writingplacement@gxitma.net, http://uqlg.gxitma.net/englishdept/general-education/writing-placement

Teacher Education Services

This hold is placed (and removed) at the request of Teacher Education Services.
Hold Prohibits: Registration
Contact: Teacher Education Services, 757-683-3348.

Office of Institutional Equity and Diversity

This hold is placed (and removed) at the request of the Office of Institutional Equity and Diversity (OIED). Students with this hold should contact OIED for assistance.
Hold Prohibits: Release of transcript
Contact: Office of Institutional Equity and Diversity, 757-683-3141 or email equityanddiversity@gxitma.net.